HubScape’s offline mode helps you complete visits when signal is low or unavailable. Here’s what you can and cannot do offline:
What You Can Do
If you opened the app and loaded your day's schedule while connected, you can:
Open each visit screen for that day
Start and complete visits
Fill out completion forms
Add pictures and notes
Mark visits as complete
If there’s no signal, visit data will upload automatically in the background when connectivity returns.
What You Cannot Do
Edit visit or job data
Navigate to other days/other schedules
Move visits
Send reports
Handling Pending Visits
Pending visits (yellow status) upload automatically when signal is restored
Pull down on the schedule screen to manually trigger a data upload
Do not log out while visits are pending as this will clear them
Image Uploads
Images may take longer to upload due to file size but will complete once the visit data has been uploaded.